We are celebrating 100 years of Quality and the Chartered Quality Institutes (CQI) centenary. 

Our...

It only seems like yesterday that ISO 9001:2015 was published and now here we are staring down the...

The word quality seems to have two meanings,

What does Change Management and ISO 9001:2015 have in common?

Restaurant Bookings, Change...

There is a cost or costs associated with quality. We’ve heard the slogans, quality is free, or as...