ATOL Articles

The place to come and read about real-world experiences and industry updates - all in one convenient easy to find location!

Four Reasons ISO 9001 is My Favourite!

Do you have favourites? I know I do. I don’t have favourite children of course. Though 😊I do have a favourite ISO...

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Awesome Customer Service

How does Customer Service relate to ISO 9001? It's about the customer - What are their requirements? It even talks...

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The Importance of Existing Customers

I recently left the gym that I had been a member of for 7 ½ years.  The people that I had met over the years, other...

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World Quality Day!

We are celebrating 100 years of Quality and the Chartered Quality Institutes (CQI) centenary. 

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Clause 4 Context of the Organization

With the addition of Context of the Organization in ISO 9001 Clause 4, has the customer been overlooked?

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NEWS: ISO 9001:2015 Transition Deadline

It only seems like yesterday that ISO 9001:2015 was published and now here we are staring down the barrel of the end...

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