Lead the Standard
Welcome to Lead the Standard—the podcast that proves ISO management systems and auditing don’t have to be dry, dull, or disconnected from real life.
Hosts Jackie and Kelly, bring you honest, practical, and sometimes hilarious conversations from the front lines of systems, standards, and certification. Whether you're just starting out or leading complex audits, you'll get real-world insights, expert interviews, and no-BS advice.
Join our global community of curious & passionate ISO leaders who believe work can be fun, leadership can be human, and systems can actually be exciting. RTO #45123.
All Episodes
I’m an ISO Auditor – So Why Should I Care About ISO 42001?
<p>I’m an ISO Auditor – So Why Should I Care About ISO 42001? | Lead The Standard 2025 Podcast Episode 26</p> <p>AI might sound like something for the IT team or the innovation lab.</p> <p>But if you’re an auditor or a systems implementer, it’s already closer than you think.</p> <p>From predictive maintenance and smart dashboards to AI-assisted decisions in HR, customer service, or safety reporting, artificial intelligence is quietly showing up in the very systems we audit.</p> <p>So the question is: “Do you need to understand ISO 42001 to keep doing your job well?”</p> <p>Let’s explore where AI is already influencing the audits we lead, and what that means for our role as auditors.</p> <p>In this episode:</p> <p>• 00:00 Introduction to AI in Auditing</p> <p>• 00:38 Welcome to Lead the Standard</p> <p>• 01:18 The Role of AI in ISO 42001</p> <p>• 02:04 Practical Implications of AI for Auditors</p> <p>• 03:56 AI's Integration in Everyday Business</p> <p>• 06:26 Understanding AI's Influence on Auditing Standards</p> <p>• 17:50 Leadership and Accountability in AI Use</p> <p>• 22:42 Planning for AI-Related Risks and Opportunities</p> <p>• 31:02 Understanding Risks and Opportunities</p> <p>• 31:23 Clause 7: Support and Competence</p> <p>• 32:15 AI Awareness and Competence</p> <p>• 35:52 Transparency in AI Usage</p> <p>• 37:38 Clause 8: Operation and Implementation</p> <p>• 40:50 Clause 9: Performance Evaluation</p> <p>• 45:36 Clause 10: Improvement and Leadership</p> <p>• 53:08 Final Thoughts and Takeaways</p> <p>Whether you’re running internal audits, reviewing suppliers, or preparing for certification, this episode will help you make informed, strategic decisions about your audit methods.</p> <p><br></p> <p>The usual links:</p> <p>• Read the LTS Article: https://blog.auditortrainingonline.com/lead-the-standard/2025-26</p> <p>• ATOL: https://auditortrainingonline.com/ </p> <p>• Connect with Jackie: </p> <p>o https://www.linkedin.com/in/jackiestapleton/ </p> <p>o https://jackiestapleton.com/ </p> <p>• Connect with Kelly: https://www.linkedin.com/in/kellytaylor-au/</p> <p>Other links we promised:</p> <p>• ISO 42001 AI Management Systems Training - https://auditortrainingonline.com/home/category/iso-42001-artificial-intelligence• CertBetter - https://certbetter.com/.</p> <p>• Jackies Book is coming register for pre-sale now…. https://jackiestapleton.myflodesk.com/leadthestandardbook</p> <p><br></p> <p><em>Disclaimer: This podcast is intended for general guidance and informational purposes only. The views and opinions expressed by the hosts, co-hosts, guests, and contributors are their own and do not necessarily reflect those of Auditor Training Online (ATOL) or its affiliated entities. While every effort is made to ensure the accuracy and currency of the information shared, including references to ISO standards and related clauses, this content should not be considered definitive legal, regulatory, or professional advice. Listeners should always consult with a qualified professional for advice tailored to their specific business context or compliance obligations. Unless otherwise stated, all information relating to ISO standards, including clause references and revision details, is based on the version of the standard current at the time of recording and publication. As standards are periodically reviewed and updated, we encourage listeners to confirm the latest version applicable to their needs.</em></p>
Common ISO Audit Failures: 7 Mistakes to Avoid
<p><strong>Common ISO Audit Failures: 7 Mistakes to Avoid | Lead The Standard 2025 Podcast Episode 25</strong></p> <p>Check out our website:https://auditortrainingonline.com/</p> <p>Welcome to another episode of Lead The Standard! In this episode, hosts Kelly Taylor and Jackie Stapleton discuss the seven common traps that often derail ISO audits and how to avoid them. From understanding the difference between documentation and proof of action, addressing vague objectives, to getting leadership involved and managing the human element of audits, Kelly and Jackie provide practical and insightful advice to make your audits more effective. Tune in to learn how to identify and rectify these pitfalls to improve your audit outcomes and system health. Don't forget to subscribe and review if you found this episode helpful!</p> <p>Notable Timestamps:</p> <p>• 00:00 Introduction to Audit Challenges</p> <p>• 00:34 Welcome and Episode Overview</p> <p>• 01:11 Identifying Hidden Audit Traps</p> <p>• 02:37 The Paperwork Parade Trap</p> <p>• 11:14 Neglecting Clause Cross Links</p> <p>• 17:03 Valuing Evidence as Proof of Action</p> <p>• 23:50 Weak Internal Audits and Follow-Through</p> <p>• 30:32 Maintaining Historical Records</p> <p>• 31:06 Setting and Monitoring Objectives</p> <p>• 33:13 Adapting to Changes and KPIs</p> <p>• 39:44 The Role of Leadership in Systems</p> <p>• 48:07 Preparing for the Human Side of Audits</p> <p>• 53:56 Summary and Key Takeaways</p> <p><br></p> <p>The usual links:</p> <p>• Read the LTS Article: https://blog.auditortrainingonline.com/lead-the-standard/2025-25</p> <p>• ATOL: https://auditortrainingonline.com/ </p> <p>• Connect with Jackie: </p> <p>o https://www.linkedin.com/in/jackiestapleton/ </p> <p>o https://jackiestapleton.com/ </p> <p>• Connect with Kelly: https://www.linkedin.com/in/kellytaylor-au/Other links we promised:</p> <p>• Jackies Book is coming register for pre-sale now…. https://jackiestapleton.myflodesk.com/leadthestandardbook • NotebookLM: https://notebooklm.google/ </p> <p><br></p> <p><em>Disclaimer: This podcast is intended for general guidance and informational purposes only. The views and opinions expressed by the hosts, co-hosts, guests, and contributors are their own and do not necessarily reflect those of Auditor Training Online (ATOL) or its affiliated entities.While every effort is made to ensure the accuracy and currency of the information shared, including references to ISO standards and related clauses, this content should not be considered definitive legal, regulatory, or professional advice. Listeners should always consult with a qualified professional for advice tailored to their specific business context or compliance obligations.Unless otherwise stated, all information relating to ISO standards, including clause references and revision details, is based on the version of the standard current at the time of recording and publication. As standards are periodically reviewed and updated, we encourage listeners to confirm the latest version applicable to their needs.</em></p> <p><em>© Auditor Training Online Pty Ltd 2025. All Rights Reserved | www.auditortrainingonline.com</em></p> <p><br></p> <p>#LeadTheStandard #ISOStandards #CareerInISO #AuditorTrainingOnline #podcast #auditing</p>
AI in Your Management System: Risky Business or Smart Strategy?
<p>What happens when someone questions a decision in your system—not because it was wrong, but because they think AI made it?</p> <p>It’s a trust issue. And it’s becoming more common. AI is everywhere now. Whether it’s writing summaries, generating dashboards, or quietly built into your tools, it’s already part of how many management systems operate. But that doesn’t mean it’s risk-free—or that it belongs everywhere. </p> <p>So how do you use AI intentionally—in ways that support your system, not compromise it? </p> <p>In this episode:•</p> <ul> <li>The evolution of audit methods: from sci-fi drones to everyday screen sharing</li> <li>How the new ISO 19011 draft changes the game for remote and hybrid audits</li> <li>A practical decision-making matrix for selecting the best audit approach</li> <li>Six key factors to consider: objectives, risks, technology, security, safety, and team competence</li> <li> Real-world examples of remote, onsite, and blended audits</li> <li>Tips for planning, conducting, reporting, and following up on audits in a digital world</li> <li>Why risk assessment and digital literacy are critical for audit success</li> </ul> <p><br></p> <p>Whether you’re running internal audits, reviewing suppliers, or preparing for certification, this episode will help you make informed, strategic decisions about your audit methods.</p> <p>The usual links:</p> <ul> <li>Read the LTS Article: https://blog.auditortrainingonline.com/lead-the-standard/2025-24</li> <li>ATOL: https://auditortrainingonline.com/ </li> <li>Connect with Jackie: https://www.linkedin.com/in/jackiestapleton/o https://jackiestapleton.com/</li> <li>Connect with Kelly: https://www.linkedin.com/in/kellytaylor-au/</li> </ul> <p><br></p> <p>Other links we promised:</p> <ul> <li>Jackies Book is coming register for pre-sale now…. https://jackiestapleton.myflodesk.com/leadthestandardbook</li> <li>NotebookLM: https://notebooklm.google/ </li> </ul> <p><br></p> <p>Disclaimer: This podcast is intended for general guidance and informational purposes only. The views and opinions expressed by the hosts, co-hosts, guests, and contributors are their own and do not necessarily reflect those of Auditor Training Online (ATOL) or its affiliated entities.While every effort is made to ensure the accuracy and currency of the information shared, including references to ISO standards and related clauses, this content should not be considered definitive legal, regulatory, or professional advice. Listeners should always consult with a qualified professional for advice tailored to their specific business context or compliance obligations.Unless otherwise stated, all information relating to ISO standards, including clause references and revision details, is based on the version of the standard current at the time of recording and publication. As standards are periodically reviewed and updated, we encourage listeners to confirm the latest version applicable to their needs.© Auditor Training Online Pty Ltd 2025. All Rights Reserved | www.auditortrainingonline.com#LeadTheStandard #ISOStandards #CareerInISO #AuditorTrainingOnline #podcast #auditing</p>
ISO Revisions Explained: The New Terminology for Maintain and Retain Documented Information
<p>ISO Revisions Explained: The New Terminology for Maintain and Retain Documented Information | Lead The Standard 2025 Podcast Episode 23</p> <p>Check out our website:https://auditortrainingonline.com/</p> <p>Enrol in one of our courses!</p> <p>ISO 9001: https://auditortrainingonline.com/home/category/quality</p> <p>ISO 14001:https://auditortrainingonline.com/home/category/environment</p> <p>ISO 45001:https://auditortrainingonline.com/home/category/safety</p> <p>ISO 27001:https://auditortrainingonline.com/home/category/iso-27001-information-security</p> <p>ISO 22000: https://auditortrainingonline.com/home/category/foodsafety</p> <p>In this episode of Lead The Standard, hosts Kelly Taylor and Jackie Stapleton delve into the evolving terminology within ISO standards, specifically focusing on the shift from 'maintain' and 'retain' to 'made available' and 'available as evidence'. The discussion highlights the reasons behind these changes, the potential implications for system documentation, and offers practical advice on how to adapt to these new terms. They also compare the simplicity of the old terms with the more prescriptive nature of the new ones, providing memorable ways to help teams understand and implement these requirements. The episode underscores the importance of clarity in documentation, the difference between living documents and static records, and reassures listeners that they can still use their established terms if they meet the intent of the standards.</p> <p>Timestamps:</p> <p>• 00:00 Introduction and Episode Overview</p> <p>• 00:31 Meet the Hosts</p> <p>• 01:13 ISO Language Changes</p> <p>• 01:49 Understanding Maintain and Retain</p> <p>• 03:05 New Terminology Breakdown</p> <p>• 05:36 Practical Examples and Tips</p> <p>• 07:28 Challenges and Adjustments</p> <p>• 10:04 Harmonized Structure Discussion</p> <p>• 12:02 Maintaining Current Procedures</p> <p>• 18:42 Fairness and Objectivity in Procedures</p> <p>• 18:59 Changes in Terminology</p> <p>• 20:14 Documented Information and Records</p> <p>• 21:31 Living Documents vs. Static Records</p> <p>• 22:08 Examples of Records and Their Importance</p> <p>• 29:43 Understanding New Standards and Terminology</p> <p>• 31:37 Wrapping Up and Final Thoughts</p> <p>• 34:33 Closing Remarks and Takeaways</p> <p><br></p> <p>The usual links:</p> <p>• Read the LTS Article: https://blog.auditortrainingonline.com/lead-the-standard/2025-23</p> <p>• ATOL: https://auditortrainingonline.com/ </p> <p>• Connect with Jackie:</p> <p>o https://www.linkedin.com/in/jackiestapleton/</p> <p>o https://jackiestapleton.com/ </p> <p>• Connect with Kelly: https://www.linkedin.com/in/kellytaylor-au/</p> <p>Other links we promised:</p> <p>• Jackies Book is coming register for pre-sale now…. https://jackiestapleton.myflodesk.com/leadthestandardbook </p> <p>Disclaimer: This podcast is intended for general guidance and informational purposes only. The views and opinions expressed by the hosts, co-hosts, guests, and contributors are their own and do not necessarily reflect those of Auditor Training Online (ATOL) or its affiliated entities. While every effort is made to ensure the accuracy and currency of the information shared, including references to ISO standards and related clauses, this content should not be considered definitive legal, regulatory, or professional advice. Listeners should always consult with a qualified professional for advice tailored to their specific business context or compliance obligations. Unless otherwise stated, all information relating to ISO standards, including clause references and revision details, is based on the version of the standard current at the time of recording and publication. As standards are periodically reviewed and updated, we encourage listeners to confirm the latest version applicable to their needs.</p> <p><br></p> <p>© Auditor Training Online Pty Ltd 2025. All Rights Reserved | www.auditortrainingonline.com#LeadTheStandard #ISOStandards #CareerInISO #AuditorTrainingOnline #podcast #auditing</p>